MVMusics Labs, Inc. ("MVMusics," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

We collect information that you provide directly to us, information collected automatically when you use the Service, and information from third-party sources.

Personal Information You Provide: When you register for an account, we collect your name, email address, phone number, date of birth, and payment information. When you use our distribution services, we collect information about your music, including artist names, song titles, album artwork, and metadata.

Financial Information: To process payments and royalties, we collect bank account information, tax identification numbers (such as SSN or EIN for US residents), payment processor account details, and billing addresses.

Identity Verification: We may collect government-issued identification documents, selfie photos for identity verification, and proof of address documents to comply with legal requirements and prevent fraud.

Content and Communications: We collect the content you upload to the Service, messages you send through our platform, support tickets and communications with our team, and feedback and survey responses.

Automatically Collected Information: When you use the Service, we automatically collect device information (device type, operating system, unique device identifiers), log data (IP address, browser type, pages visited, time spent on pages), usage data (features used, actions taken, interaction patterns), and location data (general location based on IP address).

We use the information we collect for various purposes, including:

Service Delivery: To provide, maintain, and improve our Service; to process your music distribution requests; to calculate and pay royalties; to communicate with you about your account and our services.

Account Management: To create and manage your account; to verify your identity; to process transactions and payments; to send administrative information such as confirmations, technical notices, and policy updates.

Analytics and Improvement: To analyze usage patterns and trends; to develop new products, features, and services; to conduct research and analysis to improve user experience; to monitor and analyze the effectiveness of our services.

Marketing and Communications: To send promotional communications (with your consent); to provide personalized recommendations; to display targeted advertisements (where permitted); to conduct surveys and collect feedback.

Legal and Safety: To comply with legal obligations and respond to legal requests; to protect our rights, privacy, safety, or property; to detect, prevent, and address fraud, security issues, and technical problems; to enforce our Terms of Service and other agreements.

Distribution Partner Requirements: To provide necessary information to streaming platforms and digital stores; to comply with music industry regulations and reporting requirements; to facilitate rights management and licensing.

We may share your information in the following circumstances:

Distribution Partners: We share your music content, artist information, and metadata with streaming platforms, digital stores, and other distribution partners to fulfill your distribution requests. This includes platforms like Spotify, Apple Music, Amazon Music, YouTube Music, and others.

Service Providers: We share information with third-party vendors who provide services on our behalf, including payment processors, cloud hosting providers, analytics services, customer support tools, and email service providers.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.

Business Transfers: In connection with any merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to a third party as part of that transaction.

With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

Aggregated Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you for industry analysis, benchmarking, and other business purposes.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Account Information: We retain your account information for as long as your account is active. After account termination, we may retain certain information for up to 7 years to comply with legal obligations and resolve disputes.

Transaction Records: Financial and transaction records are retained for at least 7 years to comply with tax and accounting regulations.

Royalty Data: Royalty and payment records are retained indefinitely to support historical reporting and potential audits by distribution partners.

Content: Distributed content and associated metadata may be retained by our distribution partners according to their own retention policies, even after you remove content from our Service.

Log Data: Automatically collected log data is typically retained for up to 2 years for security and analytics purposes.

You may request deletion of your personal information as described in the "Your Rights" section below, subject to legal retention requirements.

Depending on your location, you may have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.

Correction: You have the right to request correction of inaccurate or incomplete personal information.

Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (such as legal retention requirements).

Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Opt-Out: You have the right to opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or updating your account preferences.

Withdraw Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at [email protected] or through your account settings. We will respond to your request within 30 days.

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect, use, disclose, and sell, and the right to opt out of the sale of personal information.

European Residents: Under the General Data Protection Regulation (GDPR), you have additional rights including the right to lodge a complaint with a supervisory authority and the right to object to certain processing activities.

We use cookies and similar tracking technologies to collect and track information about your use of our Service.

Essential Cookies: These cookies are necessary for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service. They help us understand which pages are most and least popular and how visitors move around the site.

Functionality Cookies: These cookies enable the Service to provide enhanced functionality and personalization, such as remembering your preferences and settings.

Marketing Cookies: These cookies may be set through our Service by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the Service may not function properly if cookies are disabled.

Do Not Track: We do not currently respond to "Do Not Track" signals from web browsers. However, you can manage your tracking preferences through our cookie consent tool.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures: We use encryption (TLS/SSL) for data in transit; encrypt sensitive data at rest using AES-256 encryption; implement multi-factor authentication for account access; maintain access controls and regularly audit access permissions; conduct regular security assessments and penetration testing; monitor for suspicious activity and potential security threats.

Third-Party Security: We require our service providers to maintain appropriate security measures and only share the minimum information necessary for them to perform their services.

Incident Response: In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

Your Responsibility: While we take steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

MVMusics Labs is based in the United States, and your information may be processed and stored in the United States or other countries where we or our service providers operate.

If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our Service, you consent to the transfer of your information to the United States.

For transfers of personal information from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on Standard Contractual Clauses approved by the European Commission or other legally approved transfer mechanisms.

We ensure that any third parties receiving your personal information are bound by appropriate data protection agreements and provide adequate safeguards for your information.

Our Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages.

If we learn that we have collected personal information from a child under the applicable age, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

Users between 13 and 18 years of age (or 16 and 18 in the EEA) must have parental or guardian consent to use the Service.

Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by MVMusics Labs.

We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

Third-party streaming platforms and stores that receive your distributed content have their own privacy policies that govern their use of your information.

The inclusion of a link to a third-party site does not imply endorsement by MVMusics Labs.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make material changes to this Privacy Policy, we will notify you by email (using the email address associated with your account), through a notice on our website, or through the Service itself.

Your continued use of the Service after any changes to the Privacy Policy constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

MVMusics Labs, Inc. Privacy Team 251 Little Falls Drive Wilmington, DE 19808 United States

Email: [email protected] Phone: +1 (888) 555-MUSIC

Data Protection Officer: [email protected]

For European residents, you may also contact our EU representative at: [email protected]